We are very disappointed that you are disappointed. For other readers of this review we hope to clarify the situation. We had a Covid episode in the period when this order was being processed. We notified customer whose orders were delayed, and gave notice of our extended processing times. In fact we dispatched this order a week earlier than the advised worst case.
This kind of information requires our attention. It suggests something went wrong. We never apply the brown tape to the white magnetic strips, so this should never happen. Either there was movement inside the package in transit, or else we must consider that one of our new recruits did this. We have taken this matter very seriously, so it should never happen again. Naturally we do not like to learn of these problems in feedback. We can remedy anything by direct communication. Should the white magnetic strips need to be replaced then this will be offered.

We are very disappointed that you are disappointed. For other readers of this review we hope to clarify the situation. We had a Covid episode in the period when this order was being processed. We notified customer whose orders were delayed, and gave notice of our extended processing times. In fact we dispatched this order a week earlier than the advised worst case.
This kind of information requires our attention. It suggests something went wrong. We never apply the brown tape to the white magnetic strips, so this should never happen. Either there was movement inside the package in transit, or else we must consider that one of our new recruits did this. We have taken this matter very seriously, so it should never happen again. Naturally we do not like to learn of these problems in feedback. We can remedy anything by direct communication. Should the white magnetic strips need to be replaced then this will be offered.