On PVCu windows (for sound proofing) - Extraglaze Secondary Glazing - Extraglaze

Reviews

3 days ago

All round fantastic

Service rating : I was telephoned the day before delivery was to be made, delivery was as promised. Packaging was really good.
Product : Fantastic product, easy to fit and has made an immediate difference to the draught from this window in my listed house

Sue Powell, Monmouth
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7 days ago

Good service

Good website and documentation. Helpful advice given when requested. Kept informed of delivery delay due to virus and high workload.

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1 week ago

Really good secondary glazing

Service rating : Excellent - prompt and knowledgeable. Measurements are precise and once installed makes a difference. The panels were very well packed for shipping.
Product : The glazing panels look fine, are quite easy to fit and will hopefully save a lot on heating bills in the future. Also easy to...

Read the full review in Feefo...

Timothy Williams
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2 weeks ago

Great product and great service

As ever you get what you pay for and I'd highly recommend Extraglaze

Service rating : great attention to our order - helped me sort out what i needed without fuss
Product : easy to fit and does the job very well - everything fits together and it was all packed brilliantly

Tony j Hall, Farham Surrey \uk
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2 weeks ago

Easy to deal with.

Product : This was the fourth room where we have used extraglaze panels, replacing old metal framed...

Service rating : Everything is clearly explained, making the ordering process quite simple. An easy company to deal with, and they talk to you with any updates rather than send impersonal messages.

Read the full review in Feefo...

Colin West, Sherborne
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2 weeks ago

excellent product, and delivered really well packaged

Service rating : Good service, kept me up to date on the progress of manufacture and delivery.
Product : it is a very effective product with minimal visual impact. Easily handled

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2 weeks ago

Service rating : Product measurements precise, and smart and safe packaging for an awkward order

Product : Definitely helping our condensation and draught problems, with the oak-grain effect viny almost disappearing against our oak windows. The ONLY good secondary glazing solution for a Listed...

Read the full review in Feefo...

James Greenwood
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2 weeks ago

Great product, let down by poor delivery

Service rating : As my order was due for delivery around Christmas, I emailed Extraglaze a week or so before to try to find out the delivery date so I could be sure to be in to receive it. No reply.
I then received a text between Christmas and New Year (when I was away), giving me about 1 hour to...

Reply from Extraglaze:
It's true we should have replied to your email. In December we were under too much stress to deal with all our communication, and I have no doubt this affected a few others, for which we openly apologise. We were working till 10pm most nights, and we recruited 3 new members of staff that week, which no doubt took me away from the emails too. I am sorry it affected you. We do try to contact customers a day before dispatching an order, usually by calling. If the customer does not reply then we send a text. We prefer to call. I don't remember in your case if we got an engaged line. Courier problems are unfortunate and yet common at this time of year, exacerbated now by Covid. For some reason your delivery and 4 others dispatched that day went awry - at first it was a technical glitch at TNT. We were on the case for you every day for a few days until it came good.
We're delighted by this feedback, thank you.

Read the full review in Feefo...
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1 month ago

Great product, faster delivery than expected!

Service rating : Great contact and customer service!

Product : Brilliant product, working amazingly well!

Jack Dunne, Calne
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1 month ago

Kept fully in the loop

Service rating : Plenty of communication telling us progress of order and delivery-even a call to tell us how product had been packaged and when we should get it -very good
Product : We have 3 windows that we couldn’t replace because of conservation rules. This was for the smallest as a try out...

Read the full review in Feefo...

Ruth
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Extra news

Green Homes Grant

(announced 7th July)

Important update for October 2020: Extraglaze has given great consideration to the Green Homes Grant, and has declined to take part. Having investigated the grant in some detail the process of joining the scheme is far beyond our capacity, particularly during the busiest time in our calendar year. It looks like it would take several months of intensive effort to achieve, and much of it dependent on others, with processes and approvals outside our control timewise. This level of uncertainty means the time in which to complete work (before March 2021) may turn out to be impractical, possibly negative.

The Green Homes Grant voucher scheme was outlined by the Chancellor to fund and help bring work to UK businesses that have suffered because of earlier lock down measures. It will help home owners insulate their homes and improve their green credentials, in a very short period until the end of March 2021.

Extraglaze at the National Trust offices, Hidcote Manor Gardens

February 2020

We are very proud to have installed our magnetic secondary glazing at the National Trust's Hidcote Manor Gardens, in the staff offices – to keep everyone warm in rooms where other potential secondary glazing solutions had been considered out of the question. Read more ...

Coronavirus update

12th January 2021

We are very open for business!

There is good news here - we have more staff to cope, at a time when orders have exceeded anything previously experienced.

We understand that 'Lockdown' means many people are staying or working at home most or all of each weekday. With winter upon us this heightens a need for secondary glazing to feel comfortable (warm), and to prevent considerably more condensation.

Currently we are all well, and nothing else is preventing us from working hard for you.

Processing time for DIY orders is now reduced to about 3 weeks.

Help & Guides

How to stop condensation

How do I
soundproof
my windows

A typical installation

For sash windows

For casement windows

Easy Open System

Reviews

3 days ago

All round fantastic

Service rating : I was telephoned the day before delivery was to be made, delivery was as promised. Packaging was really good.
Product : Fantastic product, easy to fit and has made an immediate difference to the draught from this window in my listed house

Sue Powell, Monmouth
Show more ...
7 days ago

Good service

Good website and documentation. Helpful advice given when requested. Kept informed of delivery delay due to virus and high workload.

Show more ...
1 week ago

Really good secondary glazing

Service rating : Excellent - prompt and knowledgeable. Measurements are precise and once installed makes a difference. The panels were very well packed for shipping.
Product : The glazing panels look fine, are quite easy to fit and will hopefully save a lot on heating bills in the future. Also easy to...

Read the full review in Feefo...

Timothy Williams
Show more ...
2 weeks ago

Great product and great service

As ever you get what you pay for and I'd highly recommend Extraglaze

Service rating : great attention to our order - helped me sort out what i needed without fuss
Product : easy to fit and does the job very well - everything fits together and it was all packed brilliantly

Tony j Hall, Farham Surrey \uk
Show more ...
2 weeks ago

Easy to deal with.

Product : This was the fourth room where we have used extraglaze panels, replacing old metal framed...

Service rating : Everything is clearly explained, making the ordering process quite simple. An easy company to deal with, and they talk to you with any updates rather than send impersonal messages.

Read the full review in Feefo...

Colin West, Sherborne
Show more ...
2 weeks ago

excellent product, and delivered really well packaged

Service rating : Good service, kept me up to date on the progress of manufacture and delivery.
Product : it is a very effective product with minimal visual impact. Easily handled

Show more ...
2 weeks ago

Service rating : Product measurements precise, and smart and safe packaging for an awkward order

Product : Definitely helping our condensation and draught problems, with the oak-grain effect viny almost disappearing against our oak windows. The ONLY good secondary glazing solution for a Listed...

Read the full review in Feefo...

James Greenwood
Show more ...
2 weeks ago

Great product, let down by poor delivery

Service rating : As my order was due for delivery around Christmas, I emailed Extraglaze a week or so before to try to find out the delivery date so I could be sure to be in to receive it. No reply.
I then received a text between Christmas and New Year (when I was away), giving me about 1 hour to...

Reply from Extraglaze:
It's true we should have replied to your email. In December we were under too much stress to deal with all our communication, and I have no doubt this affected a few others, for which we openly apologise. We were working till 10pm most nights, and we recruited 3 new members of staff that week, which no doubt took me away from the emails too. I am sorry it affected you. We do try to contact customers a day before dispatching an order, usually by calling. If the customer does not reply then we send a text. We prefer to call. I don't remember in your case if we got an engaged line. Courier problems are unfortunate and yet common at this time of year, exacerbated now by Covid. For some reason your delivery and 4 others dispatched that day went awry - at first it was a technical glitch at TNT. We were on the case for you every day for a few days until it came good.
We're delighted by this feedback, thank you.

Read the full review in Feefo...
Show more ...
1 month ago

Great product, faster delivery than expected!

Service rating : Great contact and customer service!

Product : Brilliant product, working amazingly well!

Jack Dunne, Calne
Show more ...
1 month ago

Kept fully in the loop

Service rating : Plenty of communication telling us progress of order and delivery-even a call to tell us how product had been packaged and when we should get it -very good
Product : We have 3 windows that we couldn’t replace because of conservation rules. This was for the smallest as a try out...

Read the full review in Feefo...

Ruth
Show more ...

More reviews

Extra news

Green Homes Grant

(announced 7th July)

Extraglaze at the National Trust offices, Hidcote Manor Gardens

Coronavirus update

12th January 2021

We are very open for business!

There is good news here - we have more staff to cope, at a time when orders have exceeded anything previously experienced.

Currently we are all well, and nothing else is preventing us from working hard for you.

Processing time for DIY orders is now reduced to about 3 weeks.

Reviews

Extra news

Green Homes Grant

Extraglaze at the National Trust offices, Hidcote Manor Gardens

Coronavirus update

12th January 2021

Gallery