Reviews

2 weeks ago

Great product and good value for money. Does exactly what it says.

Service rating : Easy to order. Nic was very helpful whenever I had any questions. Panels arrived well wrapped and in excellent condition. Every panel was labelled exactly as stated on the order. They look great and fit well.
Product : Product does exactly what it says. Keeps the warmth and...

Read the full review in Feefo...

Joyce, East London
Show more ...
3 weeks ago

Service rating : Communication with the company was good. The goods come well packaged and very professionally labelled.

Product : Really good. Both noise and condensation are right down. House is notably warmer

Neil macrae
Show more ...
4 weeks ago

Try to be more accurate in delivery date expectation at the point of order.

Service rating : On the whole it was good. Frustrating not to know about the extended delay until very near what i thought was to be the delivery date.
Product : The way it was taped to cardboard was problematic where the brown tape stuck to the white magnetic strips...i had to use some lighter...

Reply from Extraglaze:
We are very disappointed that you are disappointed. For other readers of this review we hope to clarify the situation. We had a Covid episode in the period when this order was being processed. We notified customer whose orders were delayed, and gave notice of our extended processing times. In fact we dispatched this order a week earlier than the advised worst case.
This kind of information requires our attention. It suggests something went wrong. We never apply the brown tape to the white magnetic strips, so this should never happen. Either there was movement inside the package in transit, or else we must consider that one of our new recruits did this. We have taken this matter very seriously, so it should never happen again. Naturally we do not like to learn of these problems in feedback. We can remedy anything by direct communication. Should the white magnetic strips need to be replaced then this will be offered.

Read the full review in Feefo...
Show more ...
2 months ago

Excellent Product with Customer Service to Match

Service rating : We are very pleased with our new Extraglaze secondary glazing for a fixed arch-top window in a Grade 2 Listed building. The panel arrived safely, thanks in large measure to the excellent packaging. It was unpacked and left to 'acclimatize', and was installed easily the following day by...

Read the full review in Feefo...
Show more ...
2 months ago

Simple but brilliant

Service rating : The initial call when I was trying to understand the product wasn’t great as the staff kept referring me to the large manual and telling me to DIY. But once I’d purchased the product, the customer service was very good with regular updates from the company. They even spotted that...

Read the full review in Feefo...

Mark Jones
Show more ...
3 months ago

Great product and customer service

Service rating : Very attentive staff who explained the product well at the outset and provided much care and attention throughout the whole process
Product : Really good product. Easy to install and did exactly the job required - cost effective extra layer of glazing which is hard to notice

Christopher Perera, London
Show more ...
3 months ago

Service rating : Excellent website, customer service and delivery.

Product : As a professional property developer specialising in period properties I have used Extraglaze secondary glazing for several properties. The product offers excellent sound and draught proofing at a reasonable price, whilst...

Read the full review in Feefo...

R Turner
Show more ...
6 months ago

Excellent

Excellent in every way - as usual

Jonathan Bailey
7 months ago

The service was excellent. The instructions for measuring and ordering the secondary glazing were comprehensive and easy to understand. Delivery was quicker than I had expected and I was kept well informed with delivery arrangements by Extraglaze staff. The order arrived, extremely well packed and...

Read the full review in Feefo...

Michael Selby, Malvern
7 months ago

Recommended

Service rating : Delivered on time as agreed, good customer service in general

Product : Great product, works really well. Very pleased with the price, delivery, quality and function.

Gary Foley
Show more ...

Extra news

Green Homes Grant

(announced 7th July)

Important update for October 2020: Extraglaze has given great consideration to the Green Homes Grant, and has declined to take part. Having investigated the grant in some detail the process of joining the scheme is far beyond our capacity, particularly during the busiest time in our calendar year. It looks like it would take several months of intensive effort to achieve, and much of it dependent on others, with processes and approvals outside our control timewise. This level of uncertainty means the time in which to complete work (before March 2021) may turn out to be impractical, possibly negative.

The Green Homes Grant voucher scheme was outlined by the Chancellor to fund and help bring work to UK businesses that have suffered because of earlier lock down measures. It will help home owners insulate their homes and improve their green credentials, in a very short period until the end of March 2021.

Extraglaze at the National Trust offices, Hidcote Manor Gardens

February 2020

We are very proud to have installed our magnetic secondary glazing at the National Trust's Hidcote Manor Gardens, in the staff offices – to keep everyone warm in rooms where other potential secondary glazing solutions had been considered out of the question. Read more ...

Coronavirus update

Wednesday 6th October 2021

We are still open to receive orders.
We are slightly behind with order processing because our owner (Nic) had Coronavirus in September, and because we are training new members of staff to cope with a very high demand.
Read more ...

Accessories Shop

Free Free sample of Extraglaze Choose options

Free Get an estimate for fully fitted Extraglaze Add to basket

Free Price & order Extraglaze to fit yourself Add to basket

£2.39 each Stacking strip per metre Choose options

£24.60 each Essentials Fitting Kit Choose options

£4.99 each Seam Roller Add to basket

£12.60 each VuPlex® cleaner and anti-static polish Choose options

Micro fibre cloth for cleaning Extraglaze

£2.10 each Micro fibre cloth Add to basket

£7.21 each Centre Bridging Timber (CBT)/Batten (made to your sizes) Choose options

£5.86 each Right angled PVCu channel per metre Choose options

£1.02 each Extra high bond adhesive tape per metre Choose options

A very powerful suction cup ideal for lifting Extraglaze

£12.95 each Suction cup Add to basket

£0.78 each Stainless screws (pack of 10) Choose options

£1.19 each Safety hook Choose options

£8.40 each Magnetic tape PAIRED - adhesive backed per metre Choose options

£6.24 each Magnetic tape FRAME SIDE ONLY (coloured) - adhesive backed per metre Choose options

£3.36 each Flat PVCu channel per metre Add to basket

Free Supplement for wider magnets (20mm) Add to basket

Help & Guides

How to stop condensation

How do I
soundproof
my windows

A typical installation

For sash windows

For casement windows

Easy Open System

Reviews

2 weeks ago

Great product and good value for money. Does exactly what it says.

Service rating : Easy to order. Nic was very helpful whenever I had any questions. Panels arrived well wrapped and in excellent condition. Every panel was labelled exactly as stated on the order. They look great and fit well.
Product : Product does exactly what it says. Keeps the warmth and...

Read the full review in Feefo...

Joyce, East London
Show more ...
3 weeks ago

Service rating : Communication with the company was good. The goods come well packaged and very professionally labelled.

Product : Really good. Both noise and condensation are right down. House is notably warmer

Neil macrae
Show more ...
4 weeks ago

Try to be more accurate in delivery date expectation at the point of order.

Service rating : On the whole it was good. Frustrating not to know about the extended delay until very near what i thought was to be the delivery date.
Product : The way it was taped to cardboard was problematic where the brown tape stuck to the white magnetic strips...i had to use some lighter...

Reply from Extraglaze:
We are very disappointed that you are disappointed. For other readers of this review we hope to clarify the situation. We had a Covid episode in the period when this order was being processed. We notified customer whose orders were delayed, and gave notice of our extended processing times. In fact we dispatched this order a week earlier than the advised worst case.
This kind of information requires our attention. It suggests something went wrong. We never apply the brown tape to the white magnetic strips, so this should never happen. Either there was movement inside the package in transit, or else we must consider that one of our new recruits did this. We have taken this matter very seriously, so it should never happen again. Naturally we do not like to learn of these problems in feedback. We can remedy anything by direct communication. Should the white magnetic strips need to be replaced then this will be offered.

Read the full review in Feefo...
Show more ...
2 months ago

Excellent Product with Customer Service to Match

Service rating : We are very pleased with our new Extraglaze secondary glazing for a fixed arch-top window in a Grade 2 Listed building. The panel arrived safely, thanks in large measure to the excellent packaging. It was unpacked and left to 'acclimatize', and was installed easily the following day by...

Read the full review in Feefo...
Show more ...
2 months ago

Simple but brilliant

Service rating : The initial call when I was trying to understand the product wasn’t great as the staff kept referring me to the large manual and telling me to DIY. But once I’d purchased the product, the customer service was very good with regular updates from the company. They even spotted that...

Read the full review in Feefo...

Mark Jones
Show more ...
3 months ago

Great product and customer service

Service rating : Very attentive staff who explained the product well at the outset and provided much care and attention throughout the whole process
Product : Really good product. Easy to install and did exactly the job required - cost effective extra layer of glazing which is hard to notice

Christopher Perera, London
Show more ...
3 months ago

Service rating : Excellent website, customer service and delivery.

Product : As a professional property developer specialising in period properties I have used Extraglaze secondary glazing for several properties. The product offers excellent sound and draught proofing at a reasonable price, whilst...

Read the full review in Feefo...

R Turner
Show more ...
6 months ago

Excellent

Excellent in every way - as usual

Jonathan Bailey
7 months ago

The service was excellent. The instructions for measuring and ordering the secondary glazing were comprehensive and easy to understand. Delivery was quicker than I had expected and I was kept well informed with delivery arrangements by Extraglaze staff. The order arrived, extremely well packed and...

Read the full review in Feefo...

Michael Selby, Malvern
7 months ago

Recommended

Service rating : Delivered on time as agreed, good customer service in general

Product : Great product, works really well. Very pleased with the price, delivery, quality and function.

Gary Foley
Show more ...